About the role
The role of Dispatch Administration Officer is responsible for the day to day coordination of all reactive and scheduled water and sewer field work. This involves the receipt, triage, scheduling, dispatch and monitoring of all water and sewer field activities, as well as reinforcing process, data capture, cost allocation and reporting functions in alignment with the goals and objectives set by the section.
Shifts involve day, afternoon and night shifts to cover a 24/7 roster, Monday to Sunday. Please click the following link for further details - Rostering and Conditions.
This position is required to provide quality customer service and create value for the community.
To be successful in this role, you will have:
Our position description provides more information for you to learn more about this role.
Other important information
Extra benefits
At Central Coast Council we provide team members with a range of extras that help them balance their life when they need it. Fitness Passports give access to a range of gyms. Wellbeing leave can be accessed twice a year to tick off something that means something to you - volunteering, health check-ups. And an Employee Assistance Program that offers a range of wellbeing initiatives to help you and your immediate family.
Other extras include:
Central Coast Council is committed to the goals of equal opportunity employment. We aim to provide a work environment for our employees that fosters equity, diversity and respect.
Council is committed to providing safe environments that protect the physical, emotional, cultural and social wellbeing of children on the Central Coast.
Want to know more?
The contact person for this role is Gary Merchant, Water Operations Centre Lead. You can contact Gary on 0418 957 147.
This position will close for applications at midnight on Sunday, 24 May 2026.
Central Coast Council is ideally located on the northern fringe of Sydney and just an hour's drive from Newcastle, the Central Coast offers one of the best places in Australia to live and work. The Central Coast is one of the fastest growing regions in NSW, the third largest Local Government Area (LGA) in NSW and the 6th Largest LGA in Australia.
Once your application is successfully lodged you will receive an automated response sent to your e-mail address. If a response is not received this means that your application has not been successfully submitted and you will need to lodge another application.
If you require assistance to lodge your application please contact our Talent Acquisition team by emailing recruit@centralcoast.nsw.gov.au to discuss what reasonable adjustments you may need. If you are deaf, hearing or speech impaired, you can contact us through the National Relay Service TTY call 133 677 or Speak & Listen 1300 555 727.
Applicants who are selected for interview will be contacted by phone or e-mail. For further instructions please click here.
You will have the ability to save your application as you go using the 'Save Application' button. You can start an application and return to it later via the automatic follow-up email once you have the time and required information at hand to finalise your application.
If you don't have access to a computer or electronic device, you can lodge your application at any of Council's Library locations. Pre-book a free 1-hour computer timeslot by contacting your nearest library https://www.centralcoast.nsw.gov.au/libraries/our-branches or ask at the enquiry counter.
We will not accept unsolicited resumes or applications being presented by recruitment agencies.
